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Mail or Phone Order 

 

  1. Customers should be aware of our mail order terms & conditions & freight charges.
     
  2. Make a list of products you wish to purchase from our Products page
     
  3. When placing your order via Fax or Email, ensure a daytime contact number is provided.
    We will contact you to confirm items ordered / availability. 
     
  4. Orders can be submitted via
    P: 08 6278 1888 (during opening hours)
    F: 08 6162 1580
    E: orders@thedutchshop.com.au 
     
  5. Payment can be made via Credit Card over the phone, Cheque, Money Order or Bank Transfer. 
     
  6. Once payment has been finalised, your order will be packed and dispatched.
  Courier for Metro areas

Australia Post for all other country areas.
      
Thank you for your order & EET SMAKELIJK


Terms and Conditions
  1. Goods will only be dispatched once payment has been received/cleared. 
  2. All goods leave The Dutch Shop in saleable condition, however we are unable to take any responsibility thereafter. 
  3. As per Courier company terms & conditions, perishable items cannot be returned to depot if you are not home (If no delivery instructions are provided, the driver will endeavour to leave the Parcel in a safe location, however no responsibility is taken thereafter). 
  4. We do not offer a rain-check or lay-by service. 
  5. Frozen or chilled products are not eligible for mail order service. 
  6. Cost of cartage will be advised on confirmation of your order.
Freight Charges 

For a ‘Door to Door’ service, please refer to the Map below. 

  • Cartage within the ‘Brown’ zone attracts a flat fee of $8.00 
  • Cartage within the ‘Green’ zone attracts a flat fee of $11.00 
  • Cartage within the ‘Pink’ zone attracts a flat fee of $20.00 
  • Cartage outside of the ‘Shaded’ zones is handled by Australia Post. 

Freight charges will be advised upon confirmation of your order.


Where to find us

Open 6 days 10:00am - 4:00pm, Closed Monday
Shop 5 / 121 James Street, Guildford WA 6055
Ph: 08 6278 1888   |   info@thedutchshop.com.au

 

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